DeeNext is a new money transfer service offered by DeeMoney with a guarantee that your money will reach the recipient's account within the next working day following the transaction date.
DeeMoney money transfer service is available to all registered customers 24/7 through the DeeMoney Neo app (available on iOS & Android), and during working hours at branches.
The DeeNext service is automatically available to all DeeMoney customers for transactions made via the DeeMoney App or from branches in over 35 countries listed below. Any transfers made to these countries will be credited within the next working day without the need for any further registration.
The service charge for DeeNext is a flat rate of 125 THB (excluding VAT), with no minimum amounts transferred, no hidden costs, and no deductions. This means that the funds will be received in full.
DeeNext has been through countless tests, and we are confident that delays are extremely unlikely to happen. However, despite our best efforts, unforeseen circumstances can arise. As such, if the transaction was done on a working day before 4 PM in both Thailand and the recipient country but the money was not received within the guaranteed time given, DeeMoney will promptly refund the transfer amount and service fee.
The Service Level Agreements listed above this section DO NOT apply in the following cases: • If your transaction is held by compliance on either sender or receiver party and face delays requiring further investigations or documentations to support the transaction details. You will be contacted in case of this exception. • For customers that submit wrong or inactive accounts the transactions will not be able to be completed in the service level guarantees.
DeeMoney is licenced entity under the “Authorised Money Transfer Agent License no. MT125590013”, “Money Changer Licence no. MC125590070”, “E-Transfer License no. Bor(4) 033/2561)” and “E-Money Licence no. Bor(2) 001/2565)” Issued by the Bank of Thailand.
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