What is DeeMoney?

DeeMoney is a financial solutions provider offering money transfers and foreign currency exchange services based in Thailand, licensed by the Bank of Thailand and operating since 2018.

Which countries can be transferred to?

The service currently allows payouts to 35 different countries around the world.  The transfer can be made directly into the receiver’s Bank account, or in certain countries, the receiver may also withdraw cash at selected locations.

Here is the full list of countries:

Australia

Austria

Bangladesh

Belgium

Cambodia

China

Cyprus

Estonia

Finland

France

Germany

Greece

India

Ireland

Indonesia

Italy

Latvia

Lithuania

Malaysia

Malta

Monaco

Myanmar

Nepal

Netherlands

Pakistan

Philippines

Portugal

San Marino

Singapore

Slovakia

Spain

Sri Lanka

United Kingdom

United States

Vietnam

How much does it cost?

DeeMoney offers a flat fee starting from 150 THB to 250 THB depending on the receiving country with one single exception being China, where the fee is 300 THB.

List of countries with no fees or a 150 THB Flat fee:

  • Bangladesh
  • Cambodia
  • Myanmar – No fee!
  • Nepal
  • Sri Lanka
  • Vietnam

How long does a transfer take?

Within the next working day for countries available under our DeeNext guarantee service. Please visit deemoney.com/deenext/ for more information.

For countries not under our DeeNext guarantee service, the expected transfer time is 3-5 working days.

How to sign-up?

The sign-up process starts with filling out our form at deemoney.com/sign-up and our kind and friendly sales staff will contact you back to finalize the registration!

Alternatively, you can come to one of our branches to sign-up. Please visit deemoney.com/branches for more information on the locations of the branches.

How do I transfer?

Once your registration is complete. You can download the DeeMoney mobile application and start transferring! You can get it on iOS and Android.

The following are instructions on using the DeeMoney mobile application:

1. Enter the recipient’s data. Make sure to double check all information is correct.
2. Once you have entered the recipient’s data, go back to the homepage and select “Send Money”.
3. Enter your amount and proceed through.
4. Select “QR Payment” and you will be given a QR code. Tap on “Save” to save the QR code to your phone’s image gallery.
5. Open your bank account’s mobile banking application (Works with any bank in Thailand).

Alternatively, here is a video tutorial. 

Do you accept cash?

Yes, we accept cash transactions at our branches. Please see the list below for a list of countries where we allow cash transactions:

  • Bangladesh
  • Cambodia
  • Indonesia
  • Myanmar
  • Nepal
  • Pakistan
  • Sri Lanka
  • Vietnam

For the rest of the countries, only transfers via the mobile application is available or a bank transfer via QR code at our branches.

Who can I contact for help?

You can contact our customer service available from 7 AM to 11 PM every day at 02 821 5555 or if you prefer to text, our customer service can also be contacted through
Facebook,
Line, and
email: support@dee.money

You may also visit one of our branches directly for inquiries and help at:

1. Asoke Branch
75/78-79
Ocean Tower 2 Floor 21,
Sukhumvit Soi 19,
Sukhumvit Road, Klongtuey Nua,
Wattana, Bangkok. 10110
Tel. 02 821 5555

2. Sukhumvit Soi 8 Branch
168 Sukhumvit Soi 8,
Sukhumvit Road,
Klongtuey,
Bangkok. 10110

What are the transfer limits?

There is a 800,000 THB limit per transaction per day. For all countries.

Can I register as a business?

No, currently, only individuals are allowed to register.

What other services does DeeMoney provide?

On top of money transfer services, DeeMoney also provides money exchange services at our Sukhumvit Soi 8 Branch. Our partnership with Moneygram allows for Moneygram transfer services to over 180 countries worldwide

Can I transfer to my own account overseas?

Yes. As long as all the details are correct, the transaction would go through.

Does DeeMoney accept transfers from other countries?

Yes, however, it has to be received through Moneygram and for cash pickup only at one of our branches

Can I use a foreign phone number to register?

No. Only Thai phone numbers are accepted for registration.

Do I need a Thai bank account?

Yes, in order to complete the transfer using the DeeMoney mobile application, you are required to use your Thai bank’s mobile banking application to transfer the funds.

Can I transfer funds from my Thai bank account using DeeMoney while not living in Thailand?

Yes, as long as your phone is able to receive the OTP via SMS. This can be done by enabling Roaming on your device.

How do payments work?

Payments are made via QR code. 

1. When making a payment on the DeeMoney app, please select “QR Code” payment option to generate a QR code.

2. Save the QR code.

3. Scan the QR code using your bank’s mobile application to submit a payment to DeeMoney

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